Terms of Service

Published on January 01, 2024


We are grateful for visiting our website and using our services provided by smmbuz.com (Buz Media Solution Ltd – 14932253). By accessing this website, you agree to be bound by this website’s Terms and Conditions of Use and all relevant laws and regulations and agree that you are completely responsible for any applicable local laws. BEFORE CONTINUE USING OUR WEBSITE AND MAKE ANY PURCHASE, PLEASE ENSURE THAT YOU HAVE READ AND AGREE TO ALL OUR TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT PROCEED WITH ANY PURCHASE.

  • Business Email: support@smmbuz.com
  • Telephone Number: +44 746 224 6939
  • Address: 481 Hinkler Road, Southampton, SO19 6DN, UK

Smmbuz.com has confirmed that we have no official affiliation with Meta, Instagram, YouTube, or any of Instagram’s third-party partners. Therefore, we are not authorized, endorsed, sponsored, or affiliated with Instagram. We operate independently, providing unique services and solutions for our customers. We take great pride in our business practices and want our clients to know they can trust us to provide high-quality services without undue influence or interference from external sources. Thank you for choosing smmbuz.com for your social media needs.

If you have any questions or comments regarding our Terms of Service or the use of the Website, please get in touch with us.


 The materials available on the website of smmbuz.com are provided “as is.” Smmbuz does not guarantee uninterrupted Website functionality and disclaims all other warranties regarding our services. It’s good to know that if the Website’s software malfunctions, the team in charge will make every commercially reasonable effort to resume its correct operation. That means they are committed to providing a smooth and hassle-free experience for their users, and that’s reassuring. We cannot guarantee that you, your profit or non-profit project, or any other person or entity you are ordering our services for will achieve any specific results or key performance indicators as a direct result of our services, whether they are described on our website or discussed during a call with us.

When you access smmbuz.com, you confirm that you fully understand and know that any website activity is done at your own risk. You also acknowledge that any results obtained from our services are entirely at your discretion and come at your sole responsibility. We try to keep your data safe and secure and maintain website functionality. However, the website may become unavailable for reasons beyond our control, including emergencies, third-party service failures, hacker attacks, network problems, and signal strength issues. We are not responsible for any data loss or inability to use the website or content for the above reasons.

Also, we want to inform you that we are not responsible for any actions or decisions made by any third party, including the platforms hosting your account, as a result of using our services. We will not be liable for any consequences arising from the provision of our services.


We are not responsible for any loss or damage resulting from your use or inability to use the Website, Content, or any services ordered through the Website or in connection with these Terms.

We do not assume any responsibility for the consequences of using our services described in the Website or Content in your personal or business activity.


We would like to inform you that your payments are processed through third-party payment processors. As a result, we cannot be held responsible for any errors, omissions, or other deficiencies that may arise from using such payment processors. We are also not liable for any loss, damage, or other liabilities incurred due to your use of such payment processors.

Please be informed that if you make a payment in a currency that differs from the currency in which the fees are displayed on the website, your bank may apply its current exchange rate and additional costs. This may result in an extra amount being added to the payment.



Smmbuz.com aims to meet customer satisfaction, but if you are not satisfied with our services, you may request a full refund within 30 days of your purchase. Our customer support agents will assist you in processing the refund, and they can be reached through support at smmbuz.com/contact-us or live chat. Please note that refunds do not apply to free credit or promotional services.


  1. Our customer support agents will assist you with your refund request if you explain why you are requesting a refund.
  2. It will take our customer support team 3-5 business days to review the request and let you know if it has been approved or denied.
  3. You will receive your refund within 7 to 10 business days, depending on the processing time of your financial institution.


We’re proud to offer a guarantee that ensures you get the best value for your money. Our follower’s likes and views service comes with a replacement or refill option within 30 days. Please note that after 30 days, we do not provide refunds or refills for any cases. Also, we can only send refills to the original Instagram username. If you change your Instagram username, your order will no longer be eligible for a free refill.

You must not knowingly exploit our system. It is not allowed to use any other website or method to gain followers while using our service. You must only use our service within the agreed time frame to be eligible for any free refill. If you use any other service simultaneously, your order will not qualify for a free refill. We record your Instagram account’s starting follower count, so we can only match your start count plus the number of followers you ordered. We can only offer refills to check your start count and purchase followers amount. You cannot request more than that.

The may deliver your order sometimes later than the date mentioned on the website’s order page. Our support team can assist you if you encounter any delays due to this normal occurrence. The team will work hard to find a solution that works for you. However, please note that late delivery does not guarantee a refund. Just because your delivery is late, it doesn’t necessarily mean that you’re entitled to a refund.

By using our service, you accept and agree that you are solely responsible for any consequences arising from using our service. This includes, but is not limited to, any damages, losses, or liabilities that may occur. We do not accept any responsibility or liability for any such consequences, whether direct, indirect, incidental, or consequential.

If someone unfollows you from your profile/channel, don’t hesitate to contact support for assistance. In this case, refunds are not available.

Please note that the warranty is only valid for the most recent order placed and the original Instagram username used during the purchase. If you change your Instagram username, we won’t be able to provide a free refill. However, we can assist you if you switch back to the original username and inform us.

We won’t be able to refill your followers if the count drops below the starting count of the last order for this specific account.


Smmbuz.com has not reviewed all of the websites linked to its Internet website; therefore, it cannot be held responsible for the contents of any such linked sites. The fact that a link is included on the website does not imply that smmbuz.com endorses the site. The users are advised that using any such linked website is at their own risk.


Smmbuz.com reserves the right to modify these Terms and Conditions of Use for this website without prior notice. By using this website, you accept the most current version of the Terms and Conditions of Use.


This website follows the laws of the United Kingdom. If any issues arise from using this website, they will also be subject to the laws of the United Kingdom. Any legal actions related to these Terms and Conditions will be settled in UK courts or tribunals.


SMMBuz aims to provide exceptional support to our customers. For any sales or technical queries, please get in touch with us at support@smmbuz.com.


  1. Smmbuz.com is not affiliated with Meta, Instagram, YouTube, or any Instagram third-party partners in any way.
  2. Your responsibility is to comply with Instagram rules and applicable laws. Your use of smmbuz.com is at your own risk.
  3. We are not responsible for any consequences resulting from your actions or liable if your Instagram account is banned for any reason.
  4. We only need your Instagram username to access the required information from the Instagram API. We assure you that your username will not be stored, given away, or shared with any third parties.
  5. We do not offer refunds for active orders. By purchasing a service from our website, you agree to this policy.
  6. We cannot guarantee our services’ continuous, uninterrupted, or error-free operation.
  7. Smmbuz.com customers are responsible for keeping their social media profiles public. If a client switches their profile to private, any downtime caused will not result in payment reimbursement for that period.
  8. We strive to meet your expectations for followers, likes, and views. While we cannot guarantee any specific number, our success rate is 99.9%. If our services do not fully meet your needs, please don’t hesitate to contact our support team for a prompt resolution.
  9. When you decide to purchase our service, you agree and fully understand what you are buying. By doing so, you also agree not to file any fraudulent disputes through your payment processor. It’s important to note that any chargeback will permanently ban us from using our services. We will also take necessary measures to remove any previously provided services.
  10. We may modify, suspend, or withdraw our service or content without notice or liability. You are solely responsible for checking whether there have been any changes to the terms.

I just wanted to let you know that we won’t be able to refill your followers if the count drops below the starting count of the last order for this specific account. Whenever you feel the dropping issue, please do not hesitate to contact us.


Cookies are small text files used to track website visitor behavior. Our website uses cookies to improve the user experience. Visitors are encouraged to enable cookies to access all the features of our website.

Cookies allow website owners to track visitor behavior, including their origin and activity on the site.


Customers must not share personal or credit card information via email as we don’t have a mail-order system. Our privacy policy ensures email address protection.